A wealth of current research tells the story: that the most critical factor in controlling undesirable turnover and increasing retention of talented people is the front-line leader. And the front-line leader achieves high rates of retention by applying ten critical leadership retention competencies.

Based upon extensive research with a variety of organizations cutting across a wide range of industries, TalentKeepers has identified 10 Leadership Retention Competencies that are vital for achieving high retention and creating a retention culture. These are not the typical managerial competencies in that their focus is upon doing the everyday things that result in employees who are loyal and committed to their organizations. And loyal and committed employees will help their companies achieve organizational goals of productivity, service, sales, and profitability.