Are you losing new agents in the first 90 days?

Don’t go on believing it’s solely a screening and selection problem, or even a problem with pay.

There are concrete things during you can and should be doing the first 30, 60 and 90 days to greatly boost agent retention. These are tactics that will get new agents through training and onto the job, and keep them actively engaged once they get there. 

Learn how by attending the presentation by top call center retention expert Dick Finnegan at ICMI’s Annual Call Center Exhibition in Seattle, September 11-13.

Here are the details:

The Session:

“Early Turnover Blues? Your Plan to Pump-Up Agent Retention in       the First 90 Days”
                   Presented by Dick Finnegan

Where:       Annual Call Center Exhibition, Seattle

When:        Tuesday, September 12
                   10:00 to 11:15 AM

If you’re going to ACCE this year, don’t miss this session!

Not going to ACCE? No problem. Learn to cut early turnover in your center by contacting TalentKeepers now. What did turnover cost you today?

407.660.6041 or RetentionSolutions@talentkeeper.com